8 Tips for Happy Customers Part I

Know how to keep your customers happy?  While there are many things you can do, here are “Best tips for happy customers” picks by Becca Souder, customer service extraordinaire!  These work especially well in a brick and mortar shop but most can be adapted to online shops as well.   SMILE! Keep your attitude light and upbeat. This will make the customer feel the same way.  … Continue reading 8 Tips for Happy Customers Part I

5 Secrets to Being a Good Manager

Being a manager comes naturally to some; for others it’s a learned experience. Perhaps you’ve gotten to the stage in your home-based business where you need to hire help; these tips are a great place to start being a manager others will want to work for! Secrets to being a good manager and getting the best from your staff: The attitude that you come in … Continue reading 5 Secrets to Being a Good Manager