Creating custom orders – does it stress you out?

When you take an order, do you worry that it doesn’t look exactly the same as the photo on your website?  Even given the variable that each piece is handmade, I fretted about making my bouquets match the photos as closely as I could. I would be so stressed about recreating an exact replica and worried that brides would look at it and say, “This special button … Continue reading Creating custom orders – does it stress you out?

8 Tips for Happy Customers Part I

Know how to keep your customers happy?  While there are many things you can do, here are “Best tips for happy customers” picks by Becca Souder, customer service extraordinaire!  These work especially well in a brick and mortar shop but most can be adapted to online shops as well.   SMILE! Keep your attitude light and upbeat. This will make the customer feel the same way.  … Continue reading 8 Tips for Happy Customers Part I